Returns & Exchanges


Return Policy

We accept returns for wocciwatchbands.com sales only. Purchases made from other websites must be returned to the original point of purchase.

30 Days Refund Guarantee

If you are not completely satisfied with your wocciwatchbands.com purchase, you can initiate a return for most new and unopened items within 30 days of delivery for a full refund. The returned items must be in new or unused condition, including original accessories. The freight for return should be paid by the buyer.

Return Product


If our reasons cause your return (Dead on arrival, defective product, send wrong item...), we will provide you a replacement or 100% refund. 
If the defective product cause your return, please send us the photos of defective product in 7 days of delivery, we will refund the full cost of the order.

If your personal reasons cause your return  (Order the product by mistake, found better prices elsewhere, no longer need the product...) , return should be made within 7 days of receipt and the customer need to pay the extra shipping fee it cost. And the returns should meet these conditions:
1. All items must be return in their original condition. Please return the watch bands and installation tools(spring bars, screwdriver) in the original box.
2. Merchandise must be returned in one package.
3. Return shipments must be traceable.

Exchange Product

If you want to exchange the items received, you must contact us within 7 days of the receipt of your package. And you should pay the additional shipping fees incurred and the items returned should be kept in their original status.

Return Address

Name: Jianfei Shi
Address: Rm.407, 4/F., Bldg. No.2, No.223, Wenhua N. Rd., Chancheng Dist, Foshan City, Guangdong, CN 528000
Telephone: 13923125710

Communication

If for any reason you are not fully satisfied, please feel free to contact us.
If we have inventory, we will communicate further.